Dear players!
We hope to explain to you the corresponding processing rules and other related matters when we collect and use your relevant personal information through the "Privacy Policy of Oslashandgirl" (hereinafter referred to as "this Policy"), so as to better protect your rights.
If you have any questions about this policy or matters related to this policy, you can contact us through the customer service email: support@amadiom.com, and we will reach back to you as soon as possible.
【Special Note】
1. This policy applies to the Oslashandgirl services we provide. This policy stipulates how we process your information in different scenarios, but we will process your information only when you enable relevant functions or use relevant services to achieve relevant functions and services. If you do not enable relevant functions or use relevant services, we will not process your corresponding personal information. In addition to this policy, in certain products, we will also explain to you the specific data collection purpose, scope and use method of the product through page prompts and pop-up instant notifications. These instant notifications constitute a part of this privacy policy. And they have the same effect as this policy.
2. Before using the services provided by Oslashandgirl, please be sure to carefully read and thoroughly understand this policy, especially the terms marked in bold/bold underline, you should read them carefully, and start after confirming your full understanding and agreement use. If you do not agree with the content of this policy, it may cause the Oslashandgirl service to fail to operate normally, or fail to achieve the service effect we intend to achieve, and you should immediately stop accessing/using the Oslashandgirl service.
How do we collect and use your personal information?
Generally, we mainly collect and obtain your personal information in the following ways:
(1) Information you voluntarily provide. Including the information you provide to us when you register a Oslashandgirl account or use the Oslashandgirl service. And the information stored when you playing games.
(2) Your usage information we legally obtain in the process of providing you with services, such as the information we collect, aggregate, and record when you use Oslashandgirl service.
(3) Legally shared by third parties.
How do we use your personal information?
Generally, we use the information we collect (either alone or in combination with other information collected as described in this policy) to help us provide, improve, customize, analyze and promote our services.
This includes using it for the following purposes:
- Create, authenticate and manage user accounts and features.
- Provide Oslashandgirl services and provide support and assistance to them, including by responding to inquiries, processing transactions or requests, querying and handling problems, and communicating with users (such as sending service and account-related information and updates, etc.).
- In order to comprehensively judge your account security and transaction risks, and prevent security incidents, we will collect your device information, log information, game progress, game crash records, account information, transaction information, etc., and analyze and process them according to law.
- In some products of Oslashandgirl, if you copy the information in the product to share or receive the shared information in the product, etc., we need to access your clipboard and read the sharing code, password, link, and redemption code, or other relevant information in order to implement the functions or services of sharing information, obtaining benefits and participating in activities. Your clipboard information will only be processed on your device, we will only read information related to our services to complete relevant instructions, and will not store your clipboard information. We will not collect other irrelevant information in your clipboard without further explanation and obtaining your consent.
- When you use Oslashandgirl services, upload and/or publish information and perform related interactive behaviors (speech, message sharing, etc.), we will collect the information you upload, publish or form, and use your nickname, avatar, game ID, avatar image and posting content for display.
- Manage alpha, beta or early access testing (and gather feedback).
- If the game needs to request some sensitive personal information, such as positioning function, etc., it is to provide game services based on this function, and refusing to provide this information will only result in you being unable to use the corresponding game function, but it will not affect your normal use of other game functions Function.
- Perform data analysis (such as analyzing how the Oslashandgirl service is used so that we can better understand, improve and personalize it).
- You understand and agree that in the process of using Oslashandgirl, we will apply for access to your system permissions when necessary (the specific permissions vary depending on the device model and system version you use), so as to realize the information involved in these permissions collection and use. Before enabling the permissions, we will inform you of the purpose of enabling the permissions and ask for your consent. If you do not agree, we will not enable the relevant permissions, nor will we be able to provide you with the services corresponding to the permissions.
- In order to meet the requirements of third-party payment information, the user's personal information, including but not limited to name, address, postal code, email, and phone number, will be locally cached on the user's device.
- To comply with our legal or contractual obligations and enforce our terms.
We may also process information that does not identify you personally, including aggregated or de-identified information that we create or collect from other sources. This information helps us better understand our larger user base. If we combine this information with information that could identify you, we will do so as described in this Privacy Policy. Please note, however, that this Privacy Policy does not limit our ability to process information that does not identify you personally, and we may use and disclose aggregated or de-identified information for any reason permitted by law.
When you find that others have collected or used your information improperly, you can contact us through the methods listed in "Contact Us" in this policy.
How do we use COOKIES or similar technologies
The Oslashandgirl Service automatically collects the above types of information using technologies such as cookies, log files, and web beacons. Some of these technologies may create small files or recording devices that may be stored on your device. They help us, our service providers and third parties to identify your device and provide information about how you use and interact with the Oslashandgirl Services. For example, they support our ability to authenticate users, remember preferences, manage advertising, personalize experiences and conduct data analysis.
Please note that if certain functions of the Oslashandgirl Service are provided by third parties, these third parties may also use automatic data collection methods and may record information about your use of the Oslashandgirl Service or other websites over time. The collection and use of such information by these third-party cookies or similar technologies is not governed by this policy, but by its own information protection statement, and we are not responsible for third-party cookies or similar technologies.
How do we share information?
We may share some of the information we collect to help operate and improve the Oslashandgirl services. Depending on how you interact with us, common examples may include:
- Share with other users (eg when you use social features such as chat).
- Public sharing (for example: your display name, content you create or share, basic game statistics and other similar information may be accessible to others).
- Shared with service providers who operate on our behalf to help support the Oslashandgirl services as directed by us (for example: cloud storage providers, third-party authorized logins, payment processors or marketing and advertising partners, etc.).
- Share when we believe it is necessary to comply with the law or to protect you, our company, or others (for example, in response to a court order or subpoena, as part of an investigation of fraud or other illegal activity or a violation of our terms or policies, or as necessary to protect others from death or serious bodily or property injury).
- shared in connection with certain types of corporate transactions (such as in the event of a reorganization or sale of all or a substantial portion of our business); and
- Shared with your permission (for example, if you associate an external account with your Oslashandgirl account, or participate in a cross-promotion campaign).
- We may also share information with third parties that does not identify you, including aggregated or de-identified information.
Your Choices and Rights
During your use of Oslashandgirl services, we will provide you with corresponding operation settings for managing your personal information according to the specific circumstances of each game product, so that you can review, copy, transfer, correct, supplement, delete or withdraw your relevant information. personal information. Common examples include:
- You can ask us to provide access to personal information we have collected from you, or to ask us to correct or delete it. Please contact us as described in "Contact Us" below to submit a request to access, update or delete personal information associated with your Oslashandgirl account. Please note that we may ask you to provide additional information to help us verify your identity before completing your request.
- You can also check your account basic information (account avatar, nickname, and other personal information you choose to fill in, the details are subject to specific game settings), game record information (role level, achievements, Records, and game information specific to each product), correct and supplement your account basic information according to specific circumstances.
- You can choose whether to provide us with personal information. You can change the scope of your authorization to continue collecting information or withdraw your authorization by deleting information, turning off device functions, and canceling your account.
- In some Oslashandgirl products, you may be able to upload or post information, and you may also respond to information uploaded or posted by others. As long as you do not delete the information you disclose or share, the relevant information may remain in the public domain; even if you delete the shared information, the relevant information may still be independently cached, copied or stored by other users or third parties not under our control, or kept in the public domain by other users or such third parties. If you disclose or share information through the above channels, resulting in the leakage of your information, we shall not be liable. Therefore, we remind and ask you to carefully consider whether to disclose or share your information through the above channels.
- You can change your browser or mobile device settings to block, manage, delete or limit tracking technologies such as cookies. In some cases, blocking or disabling cookies may cause the game service of the game to not work properly, and some functions may not be available.
- If you are under 18 and have a Oslashandgirl account, you can ask us to delete or anonymize certain content that you provide on the Oslashandgirl Service. Please follow the "Contact Us" below to make a request to Oslashandgirl to help delete or edit the content on the Oslashandgirl service.
Some parts of the world provide individuals with specific choices regarding their personal information, based on their rights under local law.
Account Cancellation
(1)Account Cancellation Method
We provide you with ways to cancel your account. Subject to the conditions stipulated in our terms of service and relevant national laws and regulations, you can submit an account application in the following ways:
a) In the settings section of the game, click Account Cancellation, and submit the application according to the prompts.
b) Contact us through the contact information listed in "Contact Us" in this policy, and we will reply to you as soon as possible.
After your account is canceled, we will stop providing you with all or part of the Oslashandgirl services, and delete or anonymize your personal information according to your requirements, unless otherwise stipulated by laws and regulations. Once the relevant information is deleted or the account is canceled, it will not be restored, so please operate with caution.
(2)Account cancellation conditions
In order to protect your account security and account-related rights and interests, please verify and confirm that the Oslashandgirl account you are applying for cancellation has met the following conditions at the same time:
a) The account is registered and used by you, and it complies with the game account regulations in the Oslashandgirl User Agreement and related specifications.
b) The account has no security risks, including but not limited to:
- The account has no unfinished (being) complaints, reports, investigations, arbitrations, lawsuits, etc. during the period of application for cancellation;
- The account was not illegally inspected, investigated, or restricted during the application for cancellation;
- The account has no abnormal login records, no account repair records, no password or password modification records in the last 15 days.
c) There are no outstanding balances due on this account.
d) The account does not have any unfinished orders or transactions, including but not limited to unfinished orders such as virtual currency, virtual props, and other commodities in Oslashandgirl, as well as unfinished orders or transactions on relevant trading platforms.
e) There is no dispute with other rights and obligations arising or maintained based on the existence of the account due to the cancellation of the account, and Oslashandgirl believes that cancellation of the account will result in unsettled disputes over rights and obligations Condition.
f) The account has unsubscribed from all subscription services, including but not limited to the Auto-renewable subscriptions of Apple App Store and Google Play Store.
Our Global Operations
(1) California Residents
The California Consumer Privacy Act or “CCPA” provides consumers residing in California certain rights with respect to their personal information. If you are a California resident, you may have the right to:
a) request to know more about the categories and specific pieces of personal information we collect, use, and disclose;
b) request deletion of your personal information;
c) opt out of sale of your personal information (if any); and
d) not be discriminated against for exercising these rights.
You or your authorized agent may make these requests by contacting us as described in “Contact Us” below. Note that we may ask you for additional information to help us verify who you are before completing your request. If we receive your request from an authorized agent, we may ask for evidence that you gave that person authority to submit requests to exercise rights on your behalf. We will not discriminate against you if you exercise your rights under the CCPA.
For details about the precise data points we collect and the categories of sources where we got that information, please see “What Information Do We Collect?” above. We collect personal information for the business and commercial purposes described in “How Do We Use Information?” above.
Oslashandgirl does not sell the personal information we collect. We do, however, disclose personal information as described in this policy (see “How Do We Share Information?” above).
(1) California Residents
If you’re located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, you have certain rights regarding how your personal data is processed.
a) Data Subject Rights
You may have the right to access, correct, or delete personal data we have collected about you through the Oslashandgirl Services. You may also have the right to a portable copy of the personal data you have provided, and to object to or restrict processing of your personal data, such as for direct marketing. Where you have provided your consent to our data processing, you have the right to withdraw consent.
You also have the right to make a complaint against us by contacting your local supervisory authority for data protection (if one exists in your country). We would, however, appreciate the chance to address your concerns before you contact a data protection regulator, and ask that you direct your complaint to us first through: support@amadiom.com
You can find more details about your local Data Protection Authority as follows:
EEA:https://edpb.europa.eu/about-edpb/board/members_en
UK:https://ico.org.uk/global/contact-us/
Switzerland:https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html
b) Basis for Processing
The legal bases we rely on to process your personal data depend on the Oslashandgirl Services you use and how you interact with them. They primarily include:
- Contractual Necessity: we process personal data to perform the Oslashandgirl Services you requested under our Terms of Service or other similar contractual agreements with you. For example, we process personal data to set up and maintain your account; process your purchases; authenticate users; provide user-experience features (like saving your preferences); monitor and analyze the Oslashandgirl Services; detect and prevent fraud, cheating, or other similar misuse; facilitate features like cross-progression that allow you to play a game on one platform and continue your progress on another, which may require us to share your information with third-party partners; and contact you about your account, transactions, or other updates. We also rely on performance of a contract to manage our relationship with you, which includes responding to your support requests or general inquiries, and notifying you about changes to our applicable terms or policies.
- Legitimate Interests: we process personal data as needed for Oslashandgirl' business purposes, as balanced against the potential impact on your privacy rights. This includes many common purposes that you’d reasonably expect, such as to: communicate with you, respond to your requests, or provide you with updates and information; better understand our users and their preferences; personalize your experience, save your preferences, authenticate our users, and provide similar user experience features; develop, deliver, and improve the Oslashandgirl Services and other offerings (some of which may be offered in partnership with other parties); manage and customize advertisements or promotional offers; secure and protect the Oslashandgirl Services; prevent fraud and illegal activity; and support internal purposes such as auditing and data analysis.
- Legal Obligations: we process personal data when necessary to comply with legal obligations, such as responding to legitimate requests from law enforcement authorities or other government officials in accordance with relevant legal processes.
- Consent: we process personal data when you provide us with your consent to do so. You aren’t required to provide consent if you do not want your personal data to be processed for the requested purposes, and you may withdraw your consent at any time.
c) Retention
Because the specific personal data we process and our reasons for doing so often vary depending on how you use the Oslashandgirl Services, how long we retain it can also vary. We generally store personal data for as long as we reasonably need it for the purposes described in this policy (like complying with our legal obligations, managing internal records, enforcing our terms, and resolving disputes), unless a long retention period is required or permitted by law.
The main criteria we consider in determining specific retention periods often include minimum requirements under applicable law, relevant industry standards, the types of data in question (such as its level of sensitivity), relevance to potential litigation or similar proceedings (like defending ourselves against legal claims), and whether the data is required to prevent fraud or similar abuse of the Oslashandgirl Services (including to enforce prohibitions against cheating and other unauthorized behavior). For example, if you create a Oslashandgirl account, we will generally store the personal data associated with your Oslashandgirl account for as long as needed to maintain your account, provide the Oslashandgirl Services you requested, enforce any terms that apply and govern your use of the Oslashandgirl Services, and maintain appropriate records to reflect how we deliver the Oslashandgirl Services to you.
To learn more about requesting that Oslashandgirl delete your personal data, please see “5. Your Choices and Rights” and “Account Cancellation” above.
SECURITY
We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use and other unlawful forms of processing. In some cases, your information is accessible when you log into a feature we offer, and in those cases you need to keep your user credentials and password confidential and secure so that your information is protected.
UPDATES
We’ll update this policy from time to time to reflect changes in our practices or relevant laws. When we do, we’ll change the date noted at the top of the policy. In some cases we may also notify you of the relevant changes by email or within the Oslashandgirl Services. Please review this policy regularly to make sure that you understand your relationship with Oslashandgirl and the ways we may collect, use, and share information in connection with the Oslashandgirl Services.
CONTACT US
If you have questions or concerns about the Oslashandgirl Services (such as game-related issues, trouble accessing your Oslashandgirl account, bugs or other technical problems, payment matters, or content and entitlement issues), please contact us through the ways below.
(1) Support Email: support@amadiom.com
(2) In the game settings, click customer service and leave a message, we will reply as soon as possible.
Children's Privacy
We collect personal data from children either unintentionally or on purpose. We use the term "child" to mean a person (a) under the age of 13, or (b) between the ages of 13 and 17 but under the age at which they can give valid consent to the processing of their personal information in accordance with applicable local or regional law collected data.
Generally, we do not knowingly collect any Personal Data from children. If a child under the age of 13 has provided us with personal data, we encourage the child's parent or guardian to contact us to request that we delete the personal data from our systems. If you believe we may have any information from or about children please contact us: support@amadiom.com